In Bangladesh since 2019

Learn About fa9911 – The Trusted Gaming Platform Built for Bangladesh

Fa9911 is more than just a website — it's a place of trust for millions of Bangladeshi players. We believe that safe, transparent, and entertaining gaming experiences are a right that everyone deserves.

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Active Players
0
Games Available
99.8%
Uptime
0
Years of Experience
0
Districts with active users
0
Game Providers
৳18 Minutes
Average Payout Time
24/7
Support Services
4.8★
User Rating

Who we are and why fa9911 was built

Fa9911 was born from a simple observation: millions of people in Bangladesh want to play games online, but most platforms aren't available in Bangla, mobile payments don't work properly, and poor network conditions cause games to freeze. fa9911 was built to solve exactly these problems.

When the platform first launched in 2019, it had just a few thousand users. Today that number has grown to over 150,000. Earning that trust was no easy feat – it came from listening to every complaint and resolving it, fixing every payment issue promptly, and ensuring transparency across every game. It's the result of relentless hard work.

We believe gaming should be a healthy form of entertainment. That's why responsible gaming sits at the very core of our business. Budget controls, time limits, and self-exclusion features have always been part of fa9911.

Our Mission & Vision

  • Bringing a safe and enjoyable gaming experience to every corner of Bangladesh
  • Running the entire platform in Bangla to ensure a comfortable experience for local users
  • Fast, hassle-free payments via bKash, Nagad, and Rocket
  • Building a fair gaming environment by ensuring full RTP transparency across every game
  • Treating responsible gaming as a human obligation rather than a business strategy
  • Keeping players' data and funds secure using the highest-grade security technology available
  • Continuously improving platform performance through ongoing technological development

What sets fa9911 apart – six key reasons

Every decision we make is made with Bangladeshi players in mind

A fully Bangla experience
From payments to customer service, game guides to navigation — every part of fa9911 is in Bangla. No English needed. Anyone across the country can use it with ease.
International-Standard Security
TLS 1.3 encryption, two-factor authentication, and automated fraud detection technology are all in place. Your funds and personal information are protected at all times.
bKash & Nagad supported
Deposit and withdraw using Bangladesh's most popular mobile payment methods. Withdrawals are processed in an average of just 18 minutes.
3,800+ World-Class Games
Games from 18 top providers including NetEnt, Evolution, Pragmatic Play, and PG Soft. Slots, Live Casino, cricket betting, jackpots – all on one platform.
Mobile-First Design
Most people in Bangladesh access the internet on smartphones. The fa9911 app and website are built and optimised specifically for mobile. From Symphony to Samsung – it runs on every phone.
24/7 Bangla Support
Day or night, Bengali-language live chat support is always on hand. Our team is here for you whenever you need us. Average response time is just 3 minutes.

Our Values & Principles

At fa9911, we believe a platform's character is defined by its values. Our real goal isn't just profit — it's earning the long-term trust of our players.

Transparency
On Every Transaction
Fairness
In every game
Responsibility
At Every Step
Innovation
With every update
Transparency first
The RTP for every game is publicly disclosed. Bonus terms are written in plain language. No hidden charges. You know exactly what you're getting before you commit.
Player Protection
Personal budget limits, daily time limits, and self-exclusion options are always available. We are committed to ensuring gaming never becomes a problem.
Quality Partnerships
We work exclusively with licensed and internationally recognized game providers. Random Number Generators (RNG) are regularly audited by independent third parties.
Continuous Improvement
Learning from player feedback is part of our culture. At least one major update is released every month, shaped directly by suggestions from our users.

Fa9911's Journey – Milestones Through the Years

How this platform has grown from 2019 to today

2019
The Beginning of fa9911
The platform's first version launched with a small team — just 500 slot games and limited payment options. By the end of that first year, 8,000 members had registered.
2020
bKash & Live Casino added
The integration of bKash payments and Evolution Gaming's Live Casino drove rapid growth in our user base. As demand for online gaming surged during the COVID period, fa9911 was ready to meet it.
2021
Cricket Betting & Mobile App Launch
The Sports Betting section launched with cricket at its core. The first Android app went live and was downloaded 50,000 times in its first month. Nagad payment support was also added.
2022
Progressive Jackpots & VIP Programme
Progressive jackpot games including Mega Moolah were added to the platform. For the first time, a player from Bangladesh won a jackpot worth over ৳18 lakh. The VIP Loyalty Programme was also launched.
2023
iOS App & 3,000 Games Milestone
The iOS app launched on the App Store and the total game library exceeded 3,000 titles. Biometric login was introduced. The live support team began offering 24/7 service in Bangla.
2026–26
150,000 players & AI-powered security
Active players surpassed 150,000. An AI-powered fraud detection system was introduced. The total game library reached 3,800 titles. Regular users are now present in all 64 districts.

The People Behind fa9911

A blend of experienced technologists, gaming specialists, and a dedicated local Bangladeshi team

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Rafiul Ahmed
Chief Executive Officer
12 years of experience in fintech and gaming. Computer Science graduate from the University of Dhaka. A founding member of fa9911.
LeadershipStrategy
N
Nazia Sultana
Chief Technology Officer
Specialist in mobile app architecture and cybersecurity. Engineering graduate of BUET. The lead architect behind the fa9911 app.
TechnologySecurity
Mother
Mahbubur Rahman
Gaming Products Manager
Experienced across various gaming companies in Europe. Responsible for game curation tailored to the Bangladeshi market.
GamingProducts
t
Tania Begum
Head of Customer Experience
Extensive experience conducting customer satisfaction research across districts throughout Bangladesh. Leads the fa9911 24/7 support team.
SupportExperience

Fa9911 has a total of 85 full-time staff, 60% of whom are Bangladeshi.

Our Trusted Game Providers

We work with internationally licensed and accredited companies

Evolution Gaming
Live Casino
Pragmatic Play
Slots & Live Games
NetEnt
Video Slots
Microgaming
Jackpot Games
PG Soft
Mobile Slots
Play'n GO
Video Slots
Spribe
Crash Games
Playtech
Live Casino

Fa9911 – A story built on trust

Online gaming isn't new to Bangladesh. But a complete gaming platform built for Bangladeshis, in Bangla, with local payment methods – that didn't exist before fa9911. Filling that gap is exactly why we started.

When fa9911 launched in 2019, the question on everyone's mind was – could a locally built gaming platform really survive in Bangladesh? Today, the answer is clear. With over 150,000 active players and users across all 64 districts, these aren't just numbers – they're proof of trust.

Our greatest technical challenge was handling Bangladesh's highly varied network conditions. Delivering the same quality experience to a 3G user in the Chittagong Hill Tracts as to a broadband user in Dhaka was no easy task. But the work our engineering team has done on low-bandwidth optimization is genuinely impressive. Today, live games run smoothly even on a 1 Mbps connection.

Payments have always been a top priority for us. A significant portion of people in Bangladesh don't hold a bank account, but almost everyone has a mobile phone. Since adding bKash and Nagad, the payment experience on fa9911 has completely transformed. A deposit, however small, reflects in your account within seconds. Withdrawals average just 18 minutes – and that's something we're genuinely proud of.

At fa9911, responsible gaming isn't a marketing strategy – it's core to who we are. We know that when gaming becomes a habit, it can create real problems in people's lives. That's why deposit limits, session time limits, and a self-exclusion feature have been part of the platform from day one. If you feel you need a break, a single button click can temporarily close your account for 7 or 30 days.

We never compromised on our choice of game providers either. Evolution, Pragmatic Play, NetEnt, Microgaming – every one of them is licensed by international gaming authorities and subject to regular audits. Their RNG (Random Number Generator) systems are independently verified by third parties, leaving no room for any manipulation of game outcomes. This transparency is what makes fa9911 a platform players can trust.

Cricket is at the heart of Bangladesh. We knew that adding a Sports Betting section would resonate with players straight away. Starting with cricket, we gradually expanded to include football, tennis, and e-sports – reading market demand and acting on it is central to our strategy.

Fa9911's plans for 2026 include more advanced AI-driven personalisation, new game categories, and a broader range of local payment options. We believe Bangladesh's online gaming industry is still in its early growth phase – and fa9911 is ready to lead the way.

In closing — fa9911 is a business, but it is also something more: a community. From Dhaka to Rangpur, Chattogram to Sylhet — players from every city are part of it. Your trust and support are what drive us forward.

Legal Information & Privacy

Fa9911 is an online gaming platform operating under an international license. Participation on this site is strictly for individuals aged 18 and above. All your personal information and transactions are fully secure and encrypted. We never sell your data to third parties. For more details, please refer to our Privacy Policy And Terms & Conditions Read on.

FAQ About Us

Questions players ask most

Under fa9911's policy, each person may only open one account. Creating multiple accounts under the same identity or personal details is strictly prohibited. However, two members of the same household who are distinct individuals — meaning separate national ID cards, separate mobile numbers, and separate names — may each open their own account. It is possible to log out of one account on a phone or computer and log into a different one. The problem arises when a single person attempts to operate two accounts using two different IDs — if detected, both accounts will be closed and any deposited funds returned subject to verification. Playing honestly with a single account is always the best approach.

The dealers in fa9911's Live Casino are real people. Professionally trained dealers from Evolution Gaming's studios run the games via live video stream. Head to the Live Casino section on the app or website, choose from Blackjack, Baccarat, Roulette, or other table games, and click on a table to see the dealer's live stream. Chip options appear at the bottom of the screen – set your bet and watch the result as the dealer starts the next hand or spin. You can also chat directly with the dealer using the chat option. Live Casino games are played with real money only; there is no demo mode. A 4G or Wi-Fi connection gives you the best video quality.

Become part of our family

Register at fa9911 and join a community of 150,000 players. Get a 150% welcome bonus on your first deposit.

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