Registering with fa9911 is more than just creating an account — you're entrusting us with some of your personal information. This privacy policy clearly sets out what data we collect, how it's stored, who it's shared with, and how long we keep it.
First Published: January 2019 | Last Updated: June 2026
Our Commitment Across Six Key Areas
By using fa9911, you agree to this privacy policy. If you have any questions, FAQ Visit or write to us at support@fa9911.best.
Fa9911 collects two types of information — what you provide directly, and what is automatically generated as you use the platform.
Information You Provide Directly:
Automatically collected information:
Fa9911 uses your information only for specific purposes. Nothing beyond that:
No promotional emails are sent without your consent. Marketing communications are only made if you explicitly opted in to receiving offers at the time of registration.
Fa9911 never sells your data. However, in certain limited circumstances, specific information may be shared with third parties, as clearly outlined below:
| With whom | What Data | Why |
|---|---|---|
| Payment providers (bKash, etc.) | Numbers & Amounts | To process transactions |
| KYC Service Provider | ID Document Photo | For identity verification purposes |
| Game Provider | Player ID (not name) | For game loading and determining outcomes |
| Legal Authority | By court order | Legal Obligation |
Strict Data Processing Agreements (DPAs) are in place with every third party. They may only use your information for the specific purpose agreed upon — nothing else.
Fa9911 employs multiple layers of technical safeguards to protect your data:
Fa9911 uses cookies to keep the platform running smoothly and to improve your experience. We use three types of cookies:
Fa9911 does not use third-party advertising or cross-site tracking cookies. You can manage cookies at any time through your browser settings.
The mobile app uses local storage instead of cookies, which means the data stays only on your device.
Fa9911 does not retain data longer than necessary. Retention periods depend on the type of information:
Once the retention period expires, data is securely deleted. If you request account deletion, any data not subject to legal obligations will be removed within 30 days.
As a fa9911 user, you have the following rights:
Fa9911 is strictly for users aged 18 and above. We do not knowingly collect any information from individuals under the age of 18.
Because date of birth is verified at registration and ID documents are checked during KYC, minors have very limited ability to open an account. If someone registers using a false date of birth and is later identified, their account will be closed and all associated data deleted.
If a parent or guardian suspects their child is using fa9911, please contact us immediately at support@fa9911.best. We will act promptly.
Fa9911 may update this privacy policy from time to time. How changes are communicated depends on their significance:
Previous versions of the policy are archived and can be provided upon request.
For any questions, requests, or complaints regarding the Privacy Policy, please get in touch with us:
Once we receive a request to delete or correct your information, we will verify your identity and take action within 30 days.
This privacy policy was last updated in June 2026.
Many people in Bangladesh are wary of sharing personal information on online platforms — and understandably so. Seeing how various apps and websites handle data is enough to raise concerns. At fa9911, we want to put those concerns to rest, which is why this privacy policy has been written in plain, straightforward English.
The question we get most: is my data sold? The answer is no. fa9911's business model is built on providing gaming services, not selling data. Your name, phone number, or payment details are never shared with any advertising company or added to any marketing database.
Many people have concerns about KYC verification. Does submitting a photo of your national ID put you at risk? Actually, it's the opposite — not having KYC is the real risk. If someone opens an account in your name and attempts a withdrawal, KYC is what stops them. International financial regulators also require this verification to prevent money laundering. fa9911 processes KYC data through a trusted identity verification provider, and document copies are deleted once verification is complete — only the confirmation that verification was successful is retained.
Will registering with my mobile number result in spam calls? fa9911 never shares your number with third parties. Any communication from fa9911 itself is only made with your consent. If you did not opt in to promotional offers during registration, we will not send you any marketing messages — only support or transaction-related communications when necessary.
Your gaming history — which games you've played, how much you've won or lost — is used by fa9911 for two purposes. First, for responsible gaming monitoring: if any player's gaming pattern raises concern, the system automatically alerts the support team. Second, for platform improvement — to understand which games are most popular. This analysis is fully anonymised; individual histories are never shared with anyone.
Is it safe to play fa9911 on public Wi-Fi? Yes. Thanks to TLS 1.3 encryption, no one else on the same network can see your data. For added security, use biometric login in the app — it's the safest option available.
One final note: data privacy is an ongoing commitment. Technology evolves, and so do threats. fa9911's security team stays continuously up to date and conducts regular third-party audits. We take your trust seriously.
Frequently Asked Questions